COMM 173F-Intercultural Comm. & Global Understanding / Prof. F. Varona
                                                                             
FINAL EXAM STUDY GUIDE

CHAPTER 7: VERBAL INTERCULTURAL COMMUNICATION

I.   The Power of Language in Intercultural Communication
II.  Definition of Verbal Codes & Rules: A. The Features of Language; B. Rule Systems in Verbal Codes; C. Interpretation
& Intercultural Comm.
III. Language, Thought, & Culture: A. The Sapir-Whorf hypothesis of linguistic  relativity; B. Language & Intercultural Communication.
IV. Verbal Codes & Intercultural Competence

CHAPTER 8: NONVERBAL INTERCULTURAL COMMUNICATION

I.    Definition of Nonverbal Codes
II.   Defining Nonverbal Codes: 1. Characteristics of Nonverbal Codes  2. Relationship of Nonverbal to Verbal Comm.
III.  Cultural Universal in Nonverbal Comm.
IV.  Cultural Variations in Nonverbal Comm.: Body Movements, Space, Touch, Time, Voice, Others...
V.   Nonverbal Messages in Intercultural Comm.
VI.  Synchrony of Nonverbal Comm. Codes
VII. Nonverbal Comm. and Intercultural Competence

CHAPTER 9: THE EFFECTS OF CODE USAGE IN INTERCULTURAL COMMUNICATION

I.    Preferences in the Organization of Verbal Codes: A. Cultures have distinct organizational preferences; B. Organizational preferences in English;  C. Organizational preferences in other Languages
II.   Cultural Variations in Persuasion: A. Quasilogical style; B. Presentation style; C. Analogical style
III.  Cultural Variations in the Structure of Conversations: A. Value of talk and silence; B. Rules for conversations
IV.  Effects of Code Usage on Intercultural Competence

CHAPTER 10: INTERCULTURAL COMPETENCE IN INTERPERSONAL RELATIONSHIPS

I.    Cultural Variations in Interpersonal Relationships: 1. Types of Interpersonal Relationships; 2. Dimensions of Interpersonal Relationship; 3. Dynamics of Interpersonal Relationships
II.   The Maintenance of Face in Interpersonal Relationships
III.  Improving Intercultural Relationships: 1. Uncertainty and Anxiety Management; 2. Cultural Variations on Self- Disclosure; 3. Conflict: Handling Differences in Intercultural Relationships
IV.  Interpersonal Relationships and Intercultural Competence 

CHAPTER 11: EPISODES, CONTEXTS, AND INTERCULTURAL INTERACTIONS

I.    Social Episodes in Intercultural Relationships: A. The Nature of Social Episodes;  B. Components of Social Episodes
II.   Contexts for Intercultural Communication:  A. The Health Care Context;  B. The Educational Context;  C.  The Business Context
III. Episodes, Contexts, and Intercultural Competence

CHAPTER 12: THE POTENTIAL FOR INTERCULTURAL COMPETENCE

I.      Intercultural Contact:  A. Conditions for successful Intercultural Contacts; B. Outcomes of Intercultural Contact:
a)  Adaptation and Cultural Shock; b)  Types of Adaptation; c)  Intercultural/Global Personhood.
II.    The Ethics of Intercultural Competence
III.   The Perils and Prospects for Intercultural Competence