COMM 173F-Intercultural Comm. & Global Understanding / Prof. F. Varona
FINAL EXAM STUDY GUIDE
CHAPTER 7: VERBAL INTERCULTURAL COMMUNICATION
I. The Power of Language in Intercultural Communication
II. Definition of Verbal Codes & Rules: A. The Features of Language; B. Rule Systems in Verbal Codes; C. Interpretation
& Intercultural Comm.
III. Language, Thought, & Culture: A. The Sapir-Whorf hypothesis of linguistic relativity; B. Language & Intercultural Communication.
IV. Verbal Codes & Intercultural CompetenceCHAPTER 8: NONVERBAL INTERCULTURAL COMMUNICATION
I. Definition of Nonverbal Codes
II. Defining Nonverbal Codes: 1. Characteristics of Nonverbal Codes 2. Relationship of Nonverbal to Verbal Comm.
III. Cultural Universal in Nonverbal Comm.
IV. Cultural Variations in Nonverbal Comm.: Body Movements, Space, Touch, Time, Voice, Others...
V. Nonverbal Messages in Intercultural Comm.
VI. Synchrony of Nonverbal Comm. Codes
VII. Nonverbal Comm. and Intercultural CompetenceCHAPTER 9: THE EFFECTS OF CODE USAGE IN INTERCULTURAL COMMUNICATION
I. Preferences in the Organization of Verbal Codes: A. Cultures have distinct organizational preferences; B. Organizational preferences in English; C. Organizational preferences in other Languages
II. Cultural Variations in Persuasion: A. Quasilogical style; B. Presentation style; C. Analogical style
III. Cultural Variations in the Structure of Conversations: A. Value of talk and silence; B. Rules for conversations
IV. Effects of Code Usage on Intercultural CompetenceCHAPTER 10: INTERCULTURAL COMPETENCE IN INTERPERSONAL RELATIONSHIPS
I. Cultural Variations in Interpersonal Relationships: 1. Types of Interpersonal Relationships; 2. Dimensions of Interpersonal Relationship; 3. Dynamics of Interpersonal Relationships
II. The Maintenance of Face in Interpersonal Relationships
III. Improving Intercultural Relationships: 1. Uncertainty and Anxiety Management; 2. Cultural Variations on Self- Disclosure; 3. Conflict: Handling Differences in Intercultural Relationships
IV. Interpersonal Relationships and Intercultural CompetenceCHAPTER 11: EPISODES, CONTEXTS, AND INTERCULTURAL INTERACTIONS
I. Social Episodes in Intercultural Relationships: A. The Nature of Social Episodes; B. Components of Social Episodes
II. Contexts for Intercultural Communication: A. The Health Care Context; B. The Educational Context; C. The Business Context
III. Episodes, Contexts, and Intercultural CompetenceCHAPTER 12: THE POTENTIAL FOR INTERCULTURAL COMPETENCE
I. Intercultural Contact: A. Conditions for successful Intercultural Contacts; B. Outcomes of Intercultural Contact:
a) Adaptation and Cultural Shock; b) Types of Adaptation; c) Intercultural/Global Personhood.
II. The Ethics of Intercultural Competence
III. The Perils and Prospects for Intercultural Competence